Legal

Terms & Conditions

The boring-but-important stuff. Last updated October 30, 2026.

Access & License

Your Access

Pluto Door Pro is available as a monthly or yearly subscription, or as a one-time Lifetime purchase. Each gives you a non-exclusive, non-transferable license to use Pluto Door, tied to your Pluto Door account, on one (1) Mac signed in at a time. A subscription grants access while it is paid up; Lifetime and purchases made before subscriptions were introduced grant access permanently. Your account and any license key are personal and may not be shared, resold, or redistributed.

Your Account

You sign in with Apple or Google; we never see or store a password. You are responsible for activity on your account. Signing in to the app on a new Mac signs out the previous one.

Permitted Use

You may use Pluto Door for personal or commercial purposes, on servers and cloud accounts you own or are authorized to manage. You may not use it to access systems without permission, and you may not reverse-engineer, decompile, modify, or create derivative works based on the software.

Ownership

Pluto Door and all associated intellectual property remain the sole property of ByteLights. Buying a subscription or license does not transfer ownership of the software.

Privacy & Security

Privacy & Data

Pluto Door is a local-first application. Your servers and connections, SSH keys, passwords, cloud accounts, API keys, and Ori's history and memory are stored only on your Mac. They are never synced to or backed up on our servers, so we cannot see or recover them. The app collects no usage analytics or telemetry. To run your account we store your name, email address and profile picture from Apple or Google, your plan and payment status, any license key, and the name and hardware ID of the Mac signed in to your account. Card details are handled by Razorpay and never reach us.

What the App Sends Us

The app contacts plutodoor.com only to sign you in, check your plan, license or trial, and check for updates. These requests carry your sign-in token, any license key, your Mac's hardware ID and name, and the app version. Nothing about your servers, cloud accounts, commands or files is ever sent to us.

Website & Emails

Our website uses Vercel Web Analytics, which counts page visits without cookies and without identifying you. We send emails about your account: trial reminders, receipts, and changes to your subscription. Each email explains why you received it, and you can ask us to stop non-essential emails at any time.

macOS Keychain Usage

Pluto Door uses the macOS Keychain to securely encrypt and store your sign-in token, any license key, SSH passwords and keys, cloud account secrets, and AI provider API keys. This is a system-level security feature provided by Apple. We do not have access to your Keychain data.

Third-Party Services

Pluto Door connects to your servers over SSH and to AWS, Google Cloud and Azure only as you direct. Ori connects directly to Anthropic or OpenAI using API keys you provide, and those providers bill you and handle that data under their own terms. We do not proxy, intercept, or store any data from these connections. Sign-in is provided by Apple and Google, payments by Razorpay, and app downloads are served by Cloudflare, under their own terms.

Ori, the AI Agent

How Ori Works

Ori reads from your servers and cloud accounts to investigate and answer, and proposes commands and changes to fix things. By default, anything that changes a server or cloud account waits for your approval, deletions and commands that could cut off access always ask again, and Ori keeps a copy of a file before it writes or edits it so the change can be undone. Ori sends the commands it runs and their output to the AI provider you chose; keys, tokens and passwords that appear in output are masked first, but masking is best-effort.

Your Responsibility

AI can be wrong. You are responsible for reviewing what Ori proposes and for every change you approve, including changes made in modes where you allow Ori to act without asking each time. Keep backups of anything important. Changes Ori makes in a cloud account, such as creating or deleting resources, may cost money with that provider, and those costs are yours.

Plans, Billing & Updates

Payment & Refunds

All payments are processed securely via Razorpay. Monthly and yearly subscriptions renew automatically at the end of each period until you cancel. Lifetime is a single payment with no recurring charges. Due to the digital nature of the product, refunds are handled on a case-by-case basis. Contact us within 7 days of a payment if you experience issues.

Cancellation & Plan Changes

You can cancel a subscription anytime from your account page. You will not be charged again, and Pro stays available until the end of the period you already paid for. Switching between monthly and yearly takes effect at your next renewal. Upgrading to Lifetime stops your subscription from renewing.

Free Trial

The 14-day free trial needs no payment details and is not charged automatically. When it ends, choose a plan to keep using Pro features.

Software Updates

Subscriptions include every update released while they are active. Lifetime, and purchases made before subscriptions were introduced, include every future update at no extra cost. The app checks for updates and installs them only after you agree; every update is signed, and the app refuses one whose signature does not match.